April 15, 2024
Beginning in May 2021, NC Medicaid started taking additional steps, as outlined in the NCTracks Changes to Provider Verification Process bulletin, to ensure providers meet their contractual obligation to maintain their credentials on their NCTracks provider enrollment record. NC Medicaid published multiple bulletin articles to notify providers of the change, and providers receive four targeted reminders prior to their suspension notification. Regardless of these efforts to inform and assist providers with this responsibility, NC Medicaid continues to see a fairly large number suspended, and subsequently terminated providers, from the NC Medicaid program due to their expired credential.
Beginning in May 2021, NC Medicaid started taking additional steps, as outlined in the NCTracks Changes to Provider Verification Process bulletin, to ensure providers meet their contractual obligation to maintain their credentials on their NCTracks provider enrollment record.
If you are an NCTracks provider, please ensure you are meeting NCTracks current enrollment requirements.
The Board’s office does not have NCTracks records, and is unable to answer NCTracks enrollment questions. If you are unsure of these requirements, or if you are unsure of your status with NC Tracks please contact NCTracks directly by following the above link.